Privacy Policy

Last Updated: December 3, 2025

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Contact us: Name, email address, phone number, and message content
• Request a quote: Project requirements, budget information, timeline
• Engage our services: Business information, technical requirements, payment details
• Subscribe to updates: Email address and communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information: Browser type, operating system, device identifiers
• Usage data: Pages visited, time spent, click patterns
• Location data: IP address and general geographic location
• Cookies: Session data and preferences (see Cookie Policy below)

1.3 Project-Related Information

During project execution, we may collect:

• Technical specifications and requirements
• Access credentials for development environments
• Business processes and workflows
• Analytics and usage data from applications we develop

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Service Delivery

• Respond to inquiries and provide quotes
• Execute and deliver software development projects
• Provide technical support and maintenance
• Process payments and maintain financial records

2.2 Communication

• Send project updates and milestone notifications
• Provide customer support
• Send relevant service information
• Request feedback and testimonials

2.3 Business Operations

• Improve our services and website
• Analyze usage patterns and trends
• Prevent fraud and ensure security
• Comply with legal obligations

2.4 Marketing (with consent)

• Send newsletters and service updates
• Inform about new services or offerings
• Share relevant industry insights

3. How We Share Your Information

We do not sell your personal information. We may share information with:

3.1 Service Providers

We work with trusted third-party service providers for:

• Email delivery and communication platforms
• Payment processing and invoicing
• Cloud hosting and infrastructure
• Analytics and monitoring tools

3.2 Legal Requirements

We may disclose information when required to:

• Comply with legal obligations or court orders
• Protect our rights and property
• Investigate fraud or security issues
• Respond to government requests

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption: Data transmitted over secure SSL/TLS connections
• Access controls: Limited access to authorized personnel only
• Regular audits: Security reviews and vulnerability assessments
• Secure storage: Data stored on secure, encrypted servers
• Confidentiality agreements: All team members sign NDAs

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and tax obligations (typically 7 years for financial records)
• Resolve disputes and enforce agreements
• Maintain business records

You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request a copy of your data in portable format

6.2 Marketing Communications

You can opt out of marketing emails by:

• Clicking the "unsubscribe" link in emails
• Contacting us directly at hi@m4e.in

Note: You will still receive essential service-related communications.

6.3 Data Deletion

You may request deletion of your personal information, subject to:

• Legal obligations to retain certain records
• Ongoing contractual obligations
• Legitimate business interests

7. Cookies and Tracking

7.1 What Are Cookies?

Cookies are small text files stored on your device that help us provide a better experience.

7.2 Types of Cookies We Use

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and choices

7.3 Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries outside India. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notification to registered users
• Updating the "Last Updated" date

Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: hi@m4e.in
Phone: +91 7511117381
Website: m4e.in

13. Specific Rights for Indian Users

In accordance with Indian data protection laws, you have rights regarding your personal information. We are committed to respecting and protecting your privacy rights under applicable Indian regulations.

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